Team and roles

Invite people and choose what they can do.

Invite someone

  1. Open Team and enter their email address and a role.
  2. Share the invitation link with them. It works once, for that email address only, and expires after 7 days.
  3. They sign in or create an account with that email and accept.

Roles

RoleCan
OwnerEverything, including managing other owners
AdministratorAdd/remove devices, team, billing, alert contacts, audit log
Network OperationsAdd and edit PoPs, thresholds, device settings and commands
TechnicianAcknowledge and resolve alerts, log maintenance
Read-only ViewerView dashboards, history and alerts

An organization always keeps at least one owner. Every change to roles is recorded in the audit log.